Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids
Highwood, IL Hearing Aids

Quick Hearing Quiz

How is your hearing range, really? This simple quiz can help get you started on your path to understanding your hearing health.

1. Do you have difficulty understanding the other person on the telephone?

YES NO

Widex TV Play Instructions

Read below for instructions on how to use your Widex TV Play with your Moment Hearing Aids!

  1. Ensure your iPhone is updated with the latest operating system - iOS 14.4.2 (As of 4/14/2021)
  2. If your iPhone Apps do not update automatically, ensure that your Widex Moment App has been updated through the App store.
  3. Open your Moment app, at which time you should be prompted to run a firmware update for your hearing aids. Follow the prompts to run that update. If you do not use the Moment app, please call the office to schedule an appointment so we can update the firmware in your hearing aids.
  4. Following instructions for the TV Play, connect it to your television. If you have technical difficulties please call 844-497-8844 for Widex consumer support. They will be able to troubleshoot issues you may have based on the make/model of your television, etc.
  5. Pair the TV Play to your hearing aids. Place your aids in Pairing mode by putting them in the charger and removing them or turning them off and then on. (For rechargeable hearing aids they can be turned off by holding the button for approximately 5 seconds. Hold the button again for approximately 5 seconds until you hear the aids turn on. Non-rechargeable hearing aids can be turned off and on by opening and closing the battery doors). This will pair your aids to the TV Play and the sound from the TV should automatically begin streaming through your hearing aids. For technical issues, please contact the Widex consumer support line in step 4.
  6. Individuals have periodically reported the sound streaming directly through the TV Play is too loud and the volume on the TV set must be decreased excessively. This may result in the volume of the TV being too low for others in the room also watching TV. This can be managed through the Moment app. See the instructions and diagram here.
  7. To stop streaming the TV through the hearing aids, use the Moment app, or press the button on one hearing aid for approximately 2 seconds.

Frequently Asked Questions

Click a question below to learn more about hearing loss and aids.

Q.   How do I know if I have a hearing loss?

A.   Hearing loss often occurs gradually over time and many times, compensatory behaviors are naturally applied in order to "get by." Generally, family, friends, and business colleagues will notice the change before you do. Early signs of hearing loss include:

  • Feeling as though everyone mumbles
  • Frequently asking for repetition
  • Difficulty hearing both adult and children's speech
  • Difficulty hearing in meetings and in public events, such as places of worship, theater, etc.
  • Trouble hearing in the presence of background noise
  • Loud TV volume

(Try the quiz above.)

Q.   How do I know if I need a hearing aid(s)?

A.   Get an audiologic evaluation. This is the foundational professional exam that determines the appropriateness and type of amplification. The audiologist will review the results of your test findings with you and provide optimal recommendations. Contact us to schedule yours today.

Q.   What can I expect as I adjust to my new hearing aids?

A.   First and foremost, you will be able to hear more clearly. You may notice a greater awareness of your voice, which is completely normal. Keep in mind, your brain is used to a "quiet" world. So, as you hear things "differently," it is important to remember that with time, your auditory system and brain will learn how the world actually sounds. As this process of adaptation occurs, it is vital to commit to consistently wearing your hearing aids. In doing so, within a few weeks your auditory system will adjust to many of the new inputs it is receiving and processing.

Q.   How can I troubleshoot my hearing aid?

A.   If you find your hearing aids are not working, below you will find some troubleshooting tips:

  • Check/replace the battery. Ensure it has been placed correctly into the battery door as well.
  • Check for wax. Most current hearing aids have a wax filter at the end of the hearing aid that can be cleaned and/or replaced.
Q.   What maintenance is required with a hearing aid?

A.   Most hearing aids utilize disposable batteries that will have to be replaced about once a week.

The necessity to clean a hearing aid is largely dependent upon the amount of wax in an individual's ear, the degree to which the aid is exposed to moisture and other environmental elements, and the style of the aid. Some aids are more susceptible to wax and moisture, for example. Your audiologist will work with you to best understand the appropriate maintenance for your hearing aids.

Q.   What is the average life of a hearing aid?

A.   Most hearing aids will last around 4-5 years. Many times, technology has advanced in ways that can significantly improve your hearing and overall quality of life. Older hearing aids are more prone to break down and can require more expensive repairs.

Myths about Hearing Aids and Hearing Loss

Forget what you think you know; discover the truth and debunk common myths about hearing.

MYTH: "Hearing loss only affects the aging population."

FACT: Only 35% of individuals with hearing loss are older than 64. In fact, there are almost 6 million people in the U.S. between the ages of 18 and 44 with hearing loss. Hearing loss affects all age groups and can affect quality of life whether you are 5, 50 or 90 years old!

MYTH: "One ear is my 'better' hearing ear."

FACT: Nearly all patients who feel as though they have a "good" ear actually have two ears with symmetric hearing loss. It is common to perceive that one ear hears better. Most hearing losses affect both ears equally and about 90% of patients who can benefit from hearing aids should wear two. The ability to hear similarly from both ears is necessary in order to localize where sounds are coming from and in order to hear better in the presence of background noise.

MYTH: "Only those with severe hearing losses need hearing aids."

FACT: The degree of hearing loss and one's lifestyle are important criteria in determining the need for hearing aids. In short, hearing aid candidacy is multi-dimensional. The audiologist will carefully work with you to identify a contemporary solution to your hearing needs.

MYTH: "Hearing aids will make me look 'older.'"

FACT: This misnomer is a fun one to address. Current hearing aids are quite cosmetically pleasing! What really makes people look older is untreated hearing loss resulting in incorrect responses or not hearing at all.

MYTH: "Hearing aids will make everything louder."

FACT: Hearing aids of the past used to take all sounds around you and make them louder. Current, digital technology has advanced speech processing, giving priority to speech. Quality hearing aids allow for the audiologist to program soft, moderate, and loud sounds independently so that they are not given equal emphasis.

Communication Tips

See below for a few helpful tips to improve communication with a person who has hearing loss:

Set Your Stage

Get the Point Across

Be Mindful of the Challenges for Hearing

Make Your Appointment

SEND MESSAGE

© 2021 North Shore Audio-Vestibular Lab

Highland Park Location

1160 Park Ave W. #4 South
Highland Park, IL 60035

Long Grove Location

4160 Robert Parker Coffin Rd #103
Long Grove, IL 60047

Lake Forest Location

990 S Waukegan Rd, 2nd Floor
Lake Forest, IL 60045

(847) 432-5555

MON-FRI 9:00am - 5:00pm
SAT 8:30am - 11:30am (Highland Park Only)

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NSAVL in Deerfield, IL logo
Call Today: (847) 432-5555
Lake Forest Location 990 S Waukegan Rd, 2nd Floor
Lake Forest, IL 60045
Highland Park Location 1160 Park Ave W., #4 South
Highland Park, IL 60035
Long Grove Location 4160 Robert Parker Coffin Rd. #103
Long Grove, IL 60047
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